PRIVACY POLICY

Privacy Policy

1. Controller

This website is operated by:

Cultrelics
20 rue Pradier
75019 Paris
France
Email: cultrelics@gmail.com

Controller within the meaning of the General Data Protection Regulation (GDPR):
Ibrahima Sidibe

2. Personal data we collect

When you visit our website, we automatically collect certain technical information, including:

  • IP address

  • browser type and version

  • operating system

  • date and time of access

  • pages viewed

  • referring URL

When you place an order or contact us, we collect information such as:

  • name

  • billing and shipping address

  • email address

  • order details

  • payment information (processed exclusively by payment providers)

3. Purpose of processing

We process personal data in order to:

  • process and deliver your orders

  • handle payments

  • provide customer support

  • communicate with you regarding your order

  • comply with legal obligations

  • improve the security and functionality of the website

  • send marketing emails if you have subscribed to our newsletter

4. Legal basis

Processing is carried out on the basis of:

  • Article 6(1)(b) GDPR for contract performance

  • Article 6(1)(c) GDPR for legal obligations

  • Article 6(1)(f) GDPR for legitimate interests

  • Article 6(1)(a) GDPR where consent is given (newsletter)

5. Hosting and e commerce platform

Our website is hosted by Shopify.
Data may be processed by Shopify International Limited (Ireland) and Shopify Inc. (Canada).
Canada provides an adequate level of data protection under EU law.

6. Payments

Payments are processed via:

  • Shopify Payments (credit and debit cards)

  • PayPal

  • Apple Pay

  • Google Pay

  • Klarna

Payment data is processed directly by the respective payment provider. We do not store full payment details.

7. Shipping

To fulfill orders, personal data such as name and shipping address is shared with shipping providers including DHL, UPS and FedEx depending on the destination.

8. Newsletter

If you subscribe to our newsletter, we collect your email address to send marketing communications.
Newsletter emails are sent using Klaviyo.
You may unsubscribe at any time via the link in each email.

9. Cookies

We use cookies to ensure proper website functionality.
Optional cookies may be used only with your consent.
You can manage your preferences via the cookie settings on our website.

10. Your rights

You have the right to:

  • access your personal data

  • request correction or deletion

  • restrict or object to processing

  • data portability

  • withdraw consent at any time

Requests can be sent to cultrelics@gmail.com.

11. Data retention

Personal data is retained only as long as necessary to fulfill the purposes described or as required by law.

12. Governing law

This Privacy Policy is governed by French law.